Position Summary
The Network Development Specialist is responsible for managing all physician recruitment and network development activities within a specific territory. This requires regular consultative contact with every contracted physician office in a designated territory to build rapport, generate new patient membership, maintain existing patient membership, and service existing contracted physician offices and heavy emphasis on obtaining new physician offices.
Essential Responsibilities
Develop, manage, and increase patient membership, physician network, promote company brand, and service physician offices in a specific territory as defined by Executive team, this requires face to face consultative contact with every physician office.
Plan, organize, and implement effective strategies using all company programs, tools and initiatives to increase market share in designated territory.
Document all physician office interactions and other pertinent information in applicable databases to provide an accurate record of physician encounter history. All field staff must document activity after each visit via web-based CRM system.
Network Development Specialists are required to work in conjunction with the Physician Liaison designated to the territory; NDS acts as territory lead and Physician Liaison is to provide support to NDS and collective efforts to increase market share and maintain existing membership.
Maintain professional and consistent communication with Physician Liaisons and Director of Operations and perform activities as directed.
Attend all meetings, conventions, seminars, and training programs as instructed by Executive team.
Respond in a professional fashion to physician office concerns, executing follow up actions to ensure physician office issues/opportunities are communicated to appropriate departments.
Maintain accountability for adherence to company and divisional organization policies and procedures.
Participate in special projects and perform other duties as required.
Network Development Specialists are required to maintain a minimum of a 2% membership increase per quarter based on previous quarter membership, and contract 12 new physician offices per quarter. Percentage increase in membership may be taken into consideration to offset failure to meet minimum physician contracting requirement.
All field staff are responsible for arranging a minimum of 2 appointments per week for members of Executive team to further develop business where Executive involvement would be beneficial, necessary, or applicable. In addition to the essential duties and responsibilities listed above.
Qualifications
At least 2 years of prior sales-related or medical experience required.
Ability to quickly establish good working relationships with team
Strong customer service and communications skills
Excellent organizational skills
Patience and a logical mind
Enthusiasm for continual learning